This is incompetence and lack of service from both the call centre staff and management at it's best. Do not expect these people to respond to submissions, to update their systems, to act on documentation provided. They take no responsibility for anything, managment has no phones and do not deal with queries and this is all in ABSA's name. Washeema has no idea how to provide a timous response and Zoriah her manager, who does not have a phone (interesting???) is AWOL.
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