WENT TO FNB KARAGLEN WITH A CHEQUE TO BE CASHED. I WAS TOLD BY THE CASHIER THAT BECAUSE IT IS A CHEQUE FROM FNB OR TAMBO THEY CAN NOT CASH IT. I HAVE CASHED ALL MY CHEQUES AT THIS BRANCH EVEN THOUGH IT CAME FROM ANOTHER BRANCH BUT TODAY WAS TURNED AWAY. THIS IS TOTALLY UNACCEPTABLE SINCE WHEN DOES BRANCHES MAKE A DIFFERENCE, WHETHER I GOT A CHEQUE IN CAPE TOWN AND CAME TO JHB TO CASH IT, YOU SHOULD HAVE NO PROBLEM YOU ARE THE SAME BANK FNB. WHY ARE CLIENTS NOT NOTIFIED OF THIS? IF IT IS A NEW PROCEDURE. I WASTED 45MINS AT THE BANK WERE NOTHING COULD BE DONE. THERE WAS ALSO ANOTHER LADY WHO HAD THE SAME PROBLEM. FNB CLAIMS TO BE THE BEST BANK BUT IF YOU HAVE HIDDEN AGENDAS THEN YOU NEED TO TELL THE CLIENTS AND NOT ONLY TELL US HOW GOOD YOUR BANK IS. FNB HAS CAUSED A HUGE INCONVIENCE TO ME AND HAS MADE ME THINK TWICE IF YOU ARE REALLY WHAT YOU SAY YOU ARE WHEN IT COMES TO BANKING.
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