MY PHONE WAS AND I SUBMITTED ALL THE REQUIRED DOCUMENTS AS REQUESTED ALSO PAID THE EXCESS FEE AND FAXED THE PROOF OF PAYMENT TO CALLSURE.
SINCE I AM INSURED WITH CALLSURE I HAD HOPED THAT I WILL HAVE A HUSTLE FREE CLAIMING EXPERIENCE. THE SO CALLED '''48 HOURS TO REPLACE YOUR LOST OR PHONE AFTER RECEIVING ALL THE REQUIRED DOCUMENTS'' IT IS NOTHING BUT . ALMOST 3 WEEKS AND I AM STILL PHONE LESS, THE SO CALLED MANAGER OR SUPERVISOR GEORGE CANNOT EVEN BE BOTHERED TO DO ANYTHING AS FOR THE AGENTS EMMANUEL, PHUMLA, ROOSTEN, NKELE AND ZAKELE STILL WAITING FOR THEM TO CALL ME BACK. I AM SICK AND TIRED OF CALLING THIS PEOPLE. I HAVE BEEN ASKING THE SAME QUESTION OF WHEN AM I RECEIVING A NEW PHONE. AUTHORISATION WAS DONE AND SOMEONE CALLED SHAKIRA ALSO CONFIRMED STOCK BY NOW I SHOULD MY PHONE. MY LIFE HAS STOPPED AND WHY WAIST MONEY BUYING ANOTHER PHONE IF I HAVE SO CALLED INSURANCE. I JUST WANT TO CANCEL THE INSURANCE IT IS POINTLESS BEING INSURED WITH CALLSURE. JUST FANCY WORDS TO SELL YOUR INSURANCE BUT WHEN IT COMES TO MAKING CLIENTS HAPPY POOR. THANKS FOR NOTHING THIS CLIENT WILL GO TO THE COMPETITORS.
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