After paying premiums for many months I had a claim. Callsure is making it impossible for me to claim. I therefor want every cent I paid to Callsure in premiums back because they effectively offered me NO cover during this period ...
I insured my Samsung S2 with CallSure last year 2012. This year in December I lost my phone and did everything required. When I phoned Callsure they told me all Procedures required. Which I did. Not once did the call centre agents inform me that my policy lapsed in January. I paid excess fee of ...
I took out a contract phone for my daughter, and with it Callsure insurance. I have paid this insurance evry month since the contract started almost 18 months ago. I wanted to claim for the phone which was whilst on holidai in Margate KZN. The was reported to SAPS in Margate. They did not take down ...
My wife's phone got water damaged. I put in the claim and it was speedily resolved. Thank you call sure. On the down side the repair facility did a bad job and the phone is back in but the call centre was speedy again. The worst part was the courier service that is just terrible, unorganized and ...
I gave in my phone to be repaired as my screen had been badly cracked. A few days after my phone had been taken in, I recieved my invoice for the 10% excess. As promised it took 3 working days after my payment was recieved to get my phone back looking brand new again. Thank you Callsure, everything ...
Awesome service - empathetic, appropriate, humorous - just great!! I think Jabu should be training others on how to deliver amazing service ...