On 28th December I sent an enquiry regarding printer drivers to the technical support team. I received this automated response:--
"We are working to assist you and address your email as soon as possible. We apologize for any inconvenience; if immediate support is needed please visit our website at: [URL Removed] to review other Lexmark Support options.
The SR Number is 1-16473977602.
Please Do Not Reply to This Message, it is system generated.
Thank you for contacting the Lexmark Technical Support Center."
No other response has been forthcoming. Are your technical support staff just too lazy to respond, or are they still drunk after the holidays?
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