So got a call from WA to say my usages are excessive which is fine and then got told my account is gonna get cut which is fine, so not long after the call my account go cut and my adsl isn't working. Now as far as I'm concerned, I already payed for the last few days of the month. So now you own me ...
I moved my ADSL data and line to Telkom beginning May but i was still billed for six months for the line even though they replied with a email confirming the cancellation of the ADSL. Webafrica refuses to refund us even though we have proof that Telkom has the line. I feel that after a month of ...
Two weeks ago I notice a huge drop in line speed, can no longer stream, web pages taking several seconds to load, emails taking ages to download etc. log ticket. 1. 12 Nov if you dont respond to this in 48 hours we will close it.. ok respond yes this is a problem, that's why I sent the mail.. 2. ...
I called webafrica on the evening of the 19/11/2013. I informed them that my line was down. The agent then informed me that there is a issue on my port or something and that he would need to log it to telkom. A response of 24/48 hours would occur and the line would be fixed. Today is the 21/11/2013 ...
Received notification email regarding "high usage" usage on account (10mb account on a 6mb ADSL line), current months usage is less then that of previous months usage, I follow up querying of there has been a change in policies regarding warnings and notifications, and the reply i get is ...
I have had a few domains with Web Africa over the years. We had paid for all out domains yearly however my credit card expired recently and 2 domains came up for renewal which I had missed as the emails were sent to spam (Perhaps my fault when filtering). This being said one of my domains for a ...