I tried a couple of ISP's to test their DSL Connectivity. It was only with WebAfrica that I had an issue due to the way their product selection works. During the product selection there is a dropdown that says "Pre-payment option" that said "1 Month". This lead me to believe ...
We pay Web Africa each month and we recently upgraded to 15 gigs and from 1st January 2014 to 25 gigs. 6 extra gigs were used this month and we are running out of bandwith so tried to top up another gig and was told I can't because we are in arrears. Wrote urgent emails to them got no response and ...
I signed up for WebAfrica's R1 VPS web hosting as they say on their website: "Try Web Africa's market leading Virtual Hosting for only R1 for the first full month." Unfortunately for me I signed up on the 30th of November, endured bad service for two weeks and decided to move elsewhere. ...
People. please avoid giving any business to webafrica. over the past two years, their service levels have dropped drastically. Their email systems are constantly failing, their support staff have absolutely no idea what they doing anymore, they ALMOST NEVER resolve problems and hardly EVER respond ...
Logged ticket with regards to unknown uploads from my router, that is wifi off and no devices connected to the router and uploads going through, this is after doing the factory reset on the router and support talking me through the entire setup and configs, even though the uploads were directly ...
We are a reseller of Web Africa's international hosting service. From time to time we need support and contact them on 086 000 9500. Every time I call it takes at least 5 minutes before I actually talk to a human. As I write this, I have been waiting for 8 EIGHT minutes. All of this time is, of ...