AfricaComplaints.com » Telecommunications » Complaint / review: Web Africa - ADSL line cancelled but still billed (6 months) | #269178

Web Africa
ADSL line cancelled but still billed (6 months)

I moved my ADSL data and line to Telkom beginning May but i was still billed for six months for the line even though they replied with a email confirming the cancellation of the ADSL. Webafrica refuses to refund us even though we have proof that Telkom has the line. I feel that after a month of struggling with Their call center and no proper answer or any proper feed back that they should rethink how they treat their customers as i will never advise any body to use their services.

Date:

Company: Web Africa

Country: South Africa   City: Bloemfontein

Category: Telecommunications

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