After paying what was arranged with web Africa's billing department they have the guts to debit my bank account with a further R 2097 after talking to them they still refuse to pay back the full amount that was wrongly taken ...
As a reseller I have been with WebAfrica for over 6 years. For 99% of that time, they have been very good. However recently the quality of the service and products has dropped. I've had one client leave my hosting as a result and with more at risk. Essentially, every 2-3 weeks over about the past 3 ...
Since the 16 of June 2013 I have been complaining about my line where the ADSL service is dropping and slow. I have since then purchase new hardware to check with and that seem to have sorted out the dropping, well that's what I thought. All it has done is move the problem to after 17H00 every day. ...
In March I contacted Web Africa as my Telkom/ADSL line was cancelled and no longer in service. I asked the consultant to cancel my ADSL service as I had no telkon line. She tested the line and found this to be true so she cancelled my service. If you have a line you need to be able to download data ...
I am not getting my mails again. My Outlook says that my logon credentials are being rejected by by the host server. Tried calling you. Holding on for 6 mins on my cell without any answer apart from a cheerful message about how important my call is. You guys have gone from bad to hopeless. PLEASE ...
Not only did I have my problem resolved efficiently but Ricardo's attitude was fantastic. Friendly and obviously knew what he was doing. Not every day one gets a result like this. Thank you Web Africa for putting TRAINED people on your help desk. ...