Hi, Where to begin... Throughout last year (2012) as well as the beginning of this year, before April 25th, I was getting speeds of up to 3.1mb - 3.4mb on a 4mb package. Ever since the 25th April, our speed has sank and the highest I've seen it go, has been about 2.5mb on a very good day. Other ...
We have found Web Africa to be an excellent service provider (of website and email hosting). Their representative, Geffin, is an outstanding service provider and went out of his way to assist us in procuring our domain and email transfer. His other colleagues have been very, very helpful in setting ...
WEB AFRICA has atrocious accounting services and equally shocking attitude! My account was due at the end of June2013. 10 July without any prior notice, (I had no email reminders - they host my domain account, they can send it without cost), I suddenly received an SMS that said "Dear customer ...
After phoninh one of your call centre agents and explaining to him what I need. He told me you guys have a special for R1 per month. I agreed to the R1 hosting on the 27th of June 2013. 3 days later you charged me R7.9 and R 86.00 for this service that was suposed to be only R1 for the first month ...
On Monday the the 1st of July 2013 I contacted WebAfrica via phone about installing SSL on my website. I was told it usualy takes 24 hours to action this and that is costs R400 for a 1 year SSL certificate and R50 P/m for a dedicated IP adress. I happily agreed and set the process in motion By ...
As a customer of Webafrica for many years, it pains me to have to bring to the public's attention how your service has deteriorated. Your new system, commonly known as "pass the buck" may be working for you but for me as a customer who has always spoken very highly of Webafrica it leaves ...