Hi, please do everyone a favor and get new hosting support staff, Thapelo in shared hosting is completely inexperienced. My customers business website has been down since last night, Thapelo shows little or no knowledge how to fix this problem and has merely passed the buck to someone else. I ...
After they promised in an email that they will waiver the 30 day cancellation period because they could not sort out the bad service that i was receiving from them. for the month of may. they still went ahead and withdrew the the funds from my account even after ask them twice to make sure this ...
We at Holstein Meats have an account with Web Africa to host our website. Our website was hacked several times in the last month or so. We have been on the phone with Web Africa constantly and they told us that it was not there problem, but that of our designer. We paid to have the templates ...
I've had to report a very slow line numerous times. Was fast when I started the serviced, then progressively the speed deteriorated. I am paying for a 4MB line, however, I barely get 1MB during office hours and about 2MB after hours. When I reported this, they tried to pass this off to Telkom... ...
I have been with Webafrica for 10 years and they were the most incredible company at first. Of late they have lost it. I get endless interuptions to my mail and today, in the middle of a transaction of some size, I have suddenly lost access to my email. I called them and they confirmed that there ...
I followed the instructions to transfer from my old host to Web Africa only to have my website partially disabled the whole weekend! They claim not to be able to import from a back-up that works fine with my old host. There is a limited number of staff on duty and I keep being passed to different ...