I am on WA 10 meg uncapped service and they manage my line. On Sun 2013/07/14 informed WA that I am not getting even close to the speed I am paying for. Since that date (nearly a month ago) I have sent countless speed test results and I still have the same problem. I have had interaction with three ...
After sending a support ticket to Web Africa regarding my poor speed an agent got back to me in remarkable time requesting speed tests. Good start BUT never heard from them again until the system automatically emailed me stating that they hadn't heard from me in 48 hours and was the issue resolved, ...
I recently regestered a new domain with Webafrica and signed up for one of their hosting packages. After about 8 days and more than 30 phone calls, my website was still not "live". every phone call went through to a different operator and I was continually told there were "technical ...
Created a ticket at 4PM Friday... It's now saturday... and no response from Web Africa... Looks like it's standard practice at webafrica to give bad service... ...
Chantal was very helpful in explaining the set-up and end even helped me solve a email problem that had nothing to do with the call. Willing to go the extra mile and very friendly. Thank you Chantal! ...
I changed to a shared hosting server in January already and was advised I would not lose any mail or experience downtime! Then when I tried to upload something last month on the website it would not work, I found out from them that it was because they had not updated the nameservers and the site ...