I am really devastated after the bad service I have received from Vodacom. My 2 cell phones got damaged after using a mini sim card adapter. Vodacom sells these adapters. I paid R80 for my cell phones to be damaged! How can you do this? I have had many contracts with Vodacom but if this is the ...
All that I am trying to do is give advanced notice that i do not want my contract renewed. I've had 5 consultants give me nonsense answers on facebook after contacting the customer care line who gave me a ridiculous answer. It seems to me like there are no comprehension skills here, and now they ...
Quotation received today from VODACOM Call Centre for a contract migration, now they wont allow the migration after sending a quotation in writing with the terms that we agreed upon. After I struggled for three hours to get to apparently the right person I am told by her that the lady in customer ...
Hi, I was over charged on my account with BIS (x2) and I contacted Vodacom and they credited my account with the incorrectly charged amount and also credited me with a huge data bundle, Thanks for the "reward" and accepting the error on your side. Andre ...
Below extract of emails sent to [Email Removed] Ms Jattiem The phone does not work. The signal bars hover around one or two and once had the no signal symbol when I was trying to use it. I cannot phone anybody most of the time. Other phones in arms' length had full signal strength. In short: the ...
On the 30 August 2013, i requested to get a new contract and to transfer ownership to my company name, I have 15 contracts on my personal name, which is all for the business. The consultant Shamon, was more than happy to assist and advised that this will all be done by the following day. I had to ...