On Sunday, 23 August 2020, I requested a quotation from Vodacom to facilitate the process of increasing my fibre speed (this following after it was reduced to a promotion which nobody also declared to me). I received the quote in good order and I gave the instruction that they may proceed. It is ...
I took out a contract on 6 September 2017 for a Samsung Galaxy S8, the offer included a Samsung J5 Prime as an added bonus for free. On 2 September 2019, my 24 month contract has been honored in full. There was no arrears, no outstanding balance due on the headsets. I called 0821958 and spoke to ...
Contacted Vodacom on 2 Dec 2016 and the consultant promised to revert to me the following Monday and to date no response. After this in itial contact I have visited Vodacom outlet in Paarl Mall, whom responded by saying Branches and Call Centres do not work on the same platform. The consultant at ...
Worst service EVER! Dishonest, unethical, immoral, no care in the world about customer service or solving disputes, blatantly rude and theft! Vodacom dispute Reference: EC-04VF-2814FX This dispute has been ongoing since March this year, and after more than 30-50 calls a month! To follow up I still ...
After my phone was, i called vodacom so that they could do a sim swap for me. the consultant asked me the standard security questions like when did i last recharge? how much and the 5 numbers i call the most. i answer all these and he tells me he cannot perform a sim swap because he called the ...
Good day I apologies for using Hello Peter but I phoned 3 times once to 111 and twice to 114 but I was told my cell number is not prepaid but a contract and the call was dropped. Sorry to inform you but my number is prepaid. The operator (s) on the other side refused to listen or acknowledge that ...