1. False Upgrade Vodacome called me to let, me know that my contract was being upgraded but the individual could not confirm my main contract number, I told them that this was not me and they said they would prevent the upgrade. On 21 January 2014, vodacom processed the upgrade without my knowledge ...
Dear Vodacom I have had two cell contracts with VODACOM for the past 5 years or so, and have never had a problem before. It was time to upgrade my contract so I took a new phone and another two year contract. In hindsight I cannot not afford this contract, so I returned the phone (shop assistant ...
SHOCKING!!! I've been with Vodacom for more that 10 years and today I wanted to get another (I already have 2) contract with them on a different bank account. I waited 90 minutes only to be told that I have to pay CASH for the phone but I can pay the R99 subscription per month. WHAT??? Why do you ...
Hi, I do not have a Vodacom Account- but see there is a Default logged against me and has been escalated to their legal department. I tried calling the number provided there is no response. ...
I upgraded in september 2013, ever since the upgrade were done my monthly bill did not make any sence. beginning of January I phoned the accounts department and thay said that I were still paying for the line I upgraded on and the line I upgraded to. The consultant said this was a mistake and they ...
I encountered the worst customer service at Vodacom ever. At about 17 Dec 2013 my new iphone 5s' (that I got just a month before) operating system started lagging. I took it to Vodacom who sent it to repairs. After 2 weeks it was sent back. No repair could be done since icloud needed to be ...