Saturday 2 Nov - I got a sms from Vodacom saying my upgrade was processed - i immediately phoned Vodacom cause I didn't even request an upgrade. REF NO. I GOT ; T6Q30-0CVK3. Monday I phoned to follow up and was told - TO WAIT!!! Today I phoned Vodacom again and they tell me -" I phoned Vodacom ...
I purchased e " nightowl package that is supposed to cost me R250.00 a month, but is costing me R900.00 a month i try to phone, but only reaches a computor generated voice that prompt me to press countless number and options and only costing me more money in the process in the first two months ...
I went to this shop on Sunday to buy a 3G modem. On entering the shop there was a trainee at the till who was ringing up another customer's purchase. One customer was seated but no other consultants were in sight. Several other customers were standing around waiting to be served. I looked through ...
I have requested an itemised billing from Vodacom on Friday very early hours of the morning and they requested letter stating the reason why and copy of ID. I have faxed and emailed them a request letter and copy of ID. Later they send me an SMS to say they have received my fax and I will be ...
I refer to my previous complaint on 9 Sept 2013 which was resolved within a few days of lodging the report. It wasn't however, resolved as the agreement was that I be billed for any usage on a cancelled contract. I have been charged for the entire month of September 2013 even though the contract ...
I took my Blackberry 9320 to the BRANCH Malmesbury for repair. 5 days later my phone were as good as new thank you Vodacom And to the staff at Malmesbury Branch Vodacom shop excellent Client Service Duane Goliath ...