I am trying to obtain 2011/12 statements from Vodacom for now about 4weeks. From customer service to accounts everybody tells you a different story. Client service say 24 hours and accounts say it is not possible. Eventually you get the statements but for the wrong time frame you requested and so ...
On Sunday I went to Westgate to get a 2rd contract phone, Which i received but on Monday, i release that the phone was not working properly Blackberry 9720, it was so so slow en freezing. i went back to Westgate en reported the matter and asked the guy who was helped with the contract if i can ...
I have 2 contract phones with vodacom, both of them are suspended for more than three months now but i am paying more than R 700 per month. i called their customer care and the lines were open for only ten minutes and then loacked again when i call them again their consultant gave me bad attitude ...
Good day I'm really disappointed with Vodacom (s) service delivery to say the least, I've been a member for 10years and a simply sim swap is an issue. As a former employee for the company breaks my heart to see that the Mission statement we were trained and followed (to my full hearts content) his ...
I recently renewed the contract for my daughter, and in doing so moved from a Talk 135 to a Talk 99, but it is a more costly contract due to the phone associated with it. When I activated the contract, Vodacom just removed her accumulated airtime of R 500. I queried this with the call center and ...
It is with disgrace that I write this comment. That 7 day warranty policy of vodacom is such a bag of!! You get there and you have to go through the terrible way of how the staff treat you just to find out that you have to book in the phone and you have to wait between 7 to 14 working days before ...