I handed in my Blackberry 8520 last year in July 2012- As it had a faulty keyboard. I tried calling Vodacom on numerous occasions to ask how much it will be and when I can collect it. Not to my suprise no one EVER got back to me, or ever answered the phone!! I left the situation as my upgrade was ...
Oh my goodness, how I hate this network with every fibre of my being right now. This past Monday I was sent an sms advising me that I have an outstanding bill of R3615.75 and then this morning that amount magically increased to R4673.50. In addition to this I am unable to use the 300 MB which was ...
I purchased the pay upfront R1500 2gig for 12months deal. Which, considering other options in SA, is good for mobile data. But poor and a complete ripoff compared to any other country. Iv put up with vodacom snatching money from me. But I feel I must report this incident. It looks like vodacom has ...
Since October last year, I have been plagued with defective Black Berry Devices that have been exchanged through the repairs process. I have spent hours, cumulatively with Vodacom in trying to resolve the issue. The latest Black Berry, in count of 5 or 6 devices in total, does not even start up. Is ...
After spending 3 months trying to correct an incorrect contract got a call from Vodacom and the problem was promptly sorted. Was given 500 Mb of data for all my troubles witch was very welcoming. Then after 2 months after getting my airtime & data bundle as per contract the remaining 495 Mb of ...
I moved to a Samsung Galaxy S4 at the beginning of June. I had BIS because I had a blackberry. Vodacom promised to cancel my BIS registration (verbally - there will be a call log of this). At the end of September I saw that BIS was still on my statement. I have queried this with Vodacom and I have ...