I had a contract with Vodacom on this NUMBER 0825769953, which I requested that it gets cancelled on the 30/06/2013, cancellation was loaded and then on the 05/06/2013 UPGRADE was done without me knowing, I called cancellations department on the 06/06/2013, wanted to find out what had happened to ...
I have purchased a twin SIM on Saturday at Vodashop Centurion Lake together with a new handset and was promised that the SIM would be active after 12:00 on Sunday. I had all my documentation available. The new phone was inactive after the promised time as the SIM is not recognised by the network. I ...
On 1st September my fiance upgrade her one cellphone contract to a top up my gig 2 at hi cell vodacom in checkers hyper centre. The lady assisting us (Leonie) asked us if we would like to take insurance on the Sony Xperia Tablet. At first my fiance said no. But I told her that it would be better to ...
I sent my phone in for repairs on the 23rd of October 2013. The guy at the shop told me that the job will take 7 to 10 working days. Today, 5th November, Is the 10th day and still no phone. I went into Vodacom today to pick up my phone, hoping that it will be there. However, the phone wasnt there ...
I got the sms saying its give away time for 50c you can send other vodacom customers sms;s, bundels ect. So I did bought them for the kids, I pay 50C and my kids pay 50c for receiving, so we got 60VC min. from 20:00-21:59 and also 100MB, guess what, it never worked I had to explain to my son that ...
Called online Upgrade to upgrade my contract to iPhone 5 and as per all the ads was promised next day delivery and as it was friday it would be monday. Called monday afternoon to be told that the agent never processed the upgrade so i did it through online chat. (Have the full transcript as proof). ...