I requested to renew my credit card only to find that I had been blacklisted at the request of Vodacom. I have a monthly data bundle for R69 which is deducted from my bank account. For some reason Vodacom stops deducting the money (unfortunately I did not notice as I use mainly WiFi) without ...
My Lumnia phone is only a few months old. It has given me problems since the beginning but I thought that I was just not using the phone properly. I took it in to have it checked last week. The trainee assistant then proceeded to tell me "This phone is not for old people" Is this the ...
I applied for a My gig 2 contract on 01/02/2014 and it was declined. When I phoned the branch, they informed me that I am a bad payer and they will not grant me the contract. I phoned vodacom customer care and spoke to the accounts department that informed me that there is no problems on my account ...
I was not allowed to purchase an xperia z1 even though I am a medical doctor. I was told that, I would need to be put on a Probation period as I was previously on prepaid. It is not acceptable as my family has been with Vodacom for greater partook 10-12 years and for the past year our contracts ...
A 52 day old (new) Nokia cell phone - unable to hold charge or start up -was handed in for repair in Somerset West on 28/12/2013.By 24/01/2014 no phone available yet - still at the Repair Centre in Johannesburg. Eight days later and after numerous inconsistent reports, I was advised that a ...
After beong woth vodacom for more than ten years. Havong to renew my contract on december they told me that i can olny upgrade in feb. This was then 26 months. They canceled my bbm after i stopped my contractfor end march. Now they say i jave to pay a penalty fee if i want to stop the contract, but ...