I spoke to 8 customer care consultants ref nr 28/1 is 327490830 (Tulani, Zandi, Tom Sono), on 30/1 Moja Ramohai, Thalita Madlaba, Amanda Mayengese ...
I have been with vodacom for the past 10 years I have never had any problems with the service or goods. My latest cellphone is on contract and with a 2 year waranty on it. On the 23 January 2014i hand in my phone to vodacom customer service at Gateway, Dbn for a software upgrade and to replace the ...
I had two mobile contracts with Vodacom. On 31 August 2013, I went to the Vodacom Store Menlyn to inform them that I would be cancelling my contracts with them and porting my number to Cell C (the end of my two year period was 18 September 2013). They informed me that everything is in order and ...
I reported three years ago poor transmission signal in my area Rooihuiskraal to vodacom. A technician was dispatched to the area and confirmed the poor signal. Vodacom undertook to attend to the my query. Nothing was done. A year ago I reported same to Hello Peter, vodacom undertook to correct the ...
FDear Nadine Alexander Good evening ma'm This email serves as a reminder to an investigation that you referred to below. Twenty two days have passed since your investigation started and you have taken R6673.00 on my account whilst the investigation is continuing. I would therefore want to downgrade ...
On the 24.01.2014 I applied for a cellphone contract online, I advised the sales lady that i wanted my prepaid number to be the contract number. On the 28.01 I received the phone and a new starter pack assuming it is a new sim card with my prepaid number I inserted the sim card in the new phone but ...