In December I purchased a special 1GB for R149 ONCE off! but to my surprise they keep billing me for this, yet I have asked in numerous occasions to not have this as a contract, yet it magically appears on my bill, yet no contract was signed for the 1GB special. Can someone please assist me ...
I called in to the Vodacom customer care on 1 feb 2014 at 8pm to get the punk number and it didn't cum through. The problem arose when I called back at 8:17 on and spoke I a very rude arrogant consultant who was not patient at all it didn't even want to really seem to want to help. I got the punk ...
I think that some call centre agents do not know anything about Call Centre etiquette. After holding on my 4th call to 082111 for an hour listening to the same stupid music which i by now know the words to the song "Coz Im happy and..." it was rather ridiculous that my call was cut by ...
I went to Vodashop Cresta, as I purchased my phone from them, Mdu advised me to take it downstairs to the repair centre to get it checked out. At the repair store, the IT guy simply told me that my microphone is faulty and needs to be replaced; please book your phone in. As the phone is my business ...
Wasted my whole day at Vodacom and dealt with a clueless person called Maria. They are so inefficient! Lost my number and they dont deliver what they promise! Vodacom ...
I signed up for a Vodacom Blackberry contract with BIS services early in 2010. I was offered an upgrade in January 2012 which was 2 months before the initial contract expired, which I exercised getting another Blackberry device with BIS services. I currently qualify for another upgrade which I am ...