I called the Vodacom call center advising them that my Blackberry phone is lost and somebody is using the phone, the consultant that i spoke to advised me that they cannot locate who is using the phone, i asked him that is he saying the the IMEI number is useless he kept me on hold and never came ...
Deriek Neicker from Vodacom Forensic promised to give closure on my complaint within a month's time. Which was meant to be on the 15th Oct-13.A lady from Meadowlands went to a consultant to enquire on my cellphone number so that she can get my name & address to insult me about a man that we're ...
I purchased a new VIP (expensive) contract from Vodacom through I4MOBILE in July. From the start the incorrect data/sim cards were delivered. Finally after a month I could use the phone. To this day I cannot use the Tablet as the data sim is still not activated. Over 30 phone calls later to Vodacom ...
I upgraded one of my 4 contracts at Vodacom on 07/11/2013 at Festival mall. I took the Galaxy Note and Gear bundle. They did not have stock of the Gear yet, but promised that they would get it to me in that week! I decided to take the contract out because I would only have to wait a few days for ...
I was in the Hyde Park Vodacom store last Sunday and i just wanted to compliment the staff on their excellent service!!! The previous day i was at the Vodacom store in Fourways to take a new iphone 5S contract, and ended up in an argument with them as i was repeatedly told that the 5s is not being ...
I did an upgrade on the 19th November for my first IPhone the 5s gold and received the next day but with the wrong sim card (Contract micro sim). I phoned your upgrade department and they were surprised i got the phone because according to their record I'm only getting the phone on the 3rd December ...