Good day I got a call from Vodacom consultant some time last week. She offered me service where I need to upgrade my contract and she offered me Nokia Asha 201, I chose colour White to my suprise when the phone was delivered it was Nokia Asha 2055.I didnt agree to this phone plus she say that the ...
Instrument 4 times returned for repairs and still faulty - no replacement or guarantee replacement even after return within 7 days of purchase - 8 months without a phone or service - no replacement phone - against full monthly payments - incompetent maintenance repairs ...
I bought a new R212 WiFi Router (21 Nov 2013) and paid for 2 Gb data. The Router would not connect to the internet. The Vodacom Help desk (082155) informed me (22 Nov2013 20h45 - Susan) that the router showed no internet connection because the data on the sim card had not been activated. Now I have ...
I took out contract phone n ask the lady if its possible for me to continue using my old simcard on the phone she said yes its possible to my suprise she converted my prepaid sim into contract without communicating with me I went back to the shop to complain n she promise that she will fix it 3day ...
I nigel roets would like to add a contract on my account.i called 0821950 and was told I have to wait 3monts to add another contract because I had a add on on 3 nov 2013??? Why do I have to wait for that seeing that have existing contract that has always been paid?? If vodacom does not want to add ...
I bought 1gig today at 3pm and at 18:59 I am left with 1MG. I've been buying this 1 gig for months and I know the usage. My friend also had the same problem. These people are and they are trusted with our monies. They can't even explain what is happening. ...