On 12 July 2013 I requested a copy of my original (initial) contract with Vodacom. I was assured that I would receive a copy within three weeks. I received an sms to confirm that my request had been sent through to Document Warehouse. I never heard anything from Vodacom in this regard again. I then ...
I have retrieved and re booked my phone today at vodacom repair centre. I was very happy to go and collect my phone for the fourth time, it was a month since I last had it. While I was standing in the repair centre I tested my phone before the cashier. it is not fixed yet. I immediately handed my ...
I'm utterly disappointed with Vodacom as a cellular network provider. I've have a contract with Vodacom for over two years and recently upgraded my contract with the intention of converting my prepaid number to the contract. At the time of the upgrade I was told by the consultant that this will be ...
Over 2 months ago i took my blackberry in for repairs to vodacom, since it was switching itself off for some time.it had been doing this for about 4 months before i took it in.i thought that this was a standard blackberry problem as i know of people with similar issues. vodacom told me that it was ...
Good Day I would like to start of by saying I am no longer interested n taking out a new contract with Vodacom as I could not deal with the bad service on a permanent basis. However I do need to know what your reasoning is behind this problem, I have contacted you numerous times, hopefully this ...
Totally disgusted with the level of service, being a vodacom customer all my life! Been quering my data usage for the past week, no1 can help with my issue.. I'v been unfairly billed and not 1 consultant can help or explain to me why im getting billed R600 for data or internet use, I know nothing ...