It has been over 2months now waiting for feedback from Vodacom Legal, it is impossible to get hold of them as their phones are never answer, left a dozen messages with customer services but no one has called me back. It is beyond frustrating as this is a situation and want it to be resolved as soon ...
Visited the Vodacom 4U shop at Woodlands Boulevard in Pretoria on Saturday to do a upgrade and today when I started to set up the phone - I noticed there is NO MEDIA CARD!!! Now I hear that's becoming a thing from cell phone companies - BUT PLEASE answer me one thing!!! Don't u think the consultant ...
Good day, I had a vodacom contract 4 years ago, the contract was terminated because my debit order bounced at that time, and that was beginning of 2011. This year in May I received a letter to say that I owe Vodacom R1200, and that I am blacklisted and my account has been handed over. I got so ...
I have been waiting for the guaranteed feedback for over two weeks. Tired of waiting I called 082155 on Tuesday November 19, 2013. I hung up after over 40 minutes. I made a second call opting to make use of the new service - press # for a call back. The automated voice-over informs you that you ...
A phone was reported and was blocked/blacklisted. Now the phone is found. Called Vodacom 2 weeks back to unblacklist the phone. Well they faxed me a form then told me to fill it in and fax it back. I did that and waited a week. The phone is still blocked. I guess Vodacom didn't bother to check ...
My recent visit at the vodacom store i experienced good and friendly service from Casey. She assisted me with a sim swap and was very friendly and efficient. She smiled and was very nice to deal with. In the service industry you seldom find friendly and efficient service proffessionals. I just want ...