I took 2 separate contracts with Vodacom at different times, I woblems with the second package deal, the as told they cannot separate them, so second package had a cellphone with laptop and modem, so I am having problems with the billing of the phone of the second package. On the 16th January I ...
Vodacom incorrectly deducted R5093.42 from my account in September. I received notification that they would refund me. They did not. I phoned the call centre several times & have been told that they had "credited" my account. I informed them I wanted the money in my bank account. I ...
I sent my Samsung Galaxy Note cellphone for repair or replacement (it is still under guarantee) on 24 Oct 2013. The job number was 9309290 in Port Elizabeth, subsequently upgraded to a second job number 9332821 when sent on to Johannesburg. I received a progress report stating that the job was ...
This is at least the 3rd time I have complained about VODACOM. It is also the 2nd time I have received a dreadful bill from them. I am totally tired of this company! VODACOM should take some tips from MTN when it comes to displaying the "data usage" on your client's PC. Twice now we have ...
Ive recently taken out a contract with vodacom in march this year and on the fifth month i started having problems with the phone it went in for repairs and still came back faulty, i took back to them and then they sent it to johannesburg, they replaced me with a refurbished unit, i wasnt very ...
I am angered at the billing system that Vodacom has for me as a contract customer, and feel like Vodacom has found a loophole to bill contract customers ridiculous amounts to suit them. I set a call/data limit of 600 on my phone, within 10mins of getting the warning of 90% of the limit used, I get ...