After putting forward a complaint on the 8th of october. Vodacom contacted me to return my phone to be fixed as they admitted they made a mistake and the phone was in fact a vodacom hand set. now vodacom has once again returned the phone claiming there was water damage on the phone! the phone had ...
Was looking for galaxy note 3 wireless charging mat but not paying to much attention to details I accidently bought the charging Matt for the galaxy S4. Returned the item like 2 days later was refused a refund allowed the to source me the galaxy note 3 charging Matt. Needless to say a month had ...
As I am a very loyal Vodacom subscriber with 4 contract with Vodacom for over 10 years. I was very shocked to hear i was not able to get my upgrade, (even though being a premature upgrade due to my current phone being completely damaged) due to the new "PROFILING SYSTEM" Vodacom has on ...
I took out a new contract on 18 November. Received the phone 19 November. Activated SIM 19 November. Phone did not work with SIM on 19 November. Made several calls to call centre (and after sales and... and... and...) They have finally agreed to send me a new phone and SIM - hope to receive it this ...
I received a call in August advising that there was a balance of R29 due after cancelling my contract, I requested a detailed billing/call report and account details to make a payment. Neither was sent to me and no follow up calls from Vodacom to date. Last week I received a cal from an attorney ...
I purchased a data bundle in the morning on the vodacom website and it said your purchase was successful but i never got a sms to confirm that and when i check its not there, i then called 082111 and spoke to a lady who said i must just wait for 24hrs for it to activate yet when i purchased it i ...