I upgraded a contract on Monday 18 November 2013 via the Vodacom Website. I was promptly contacted by Vodacom the same evening and ordered the iPhone 5s. My upgrade ref no. is U563197. I asked for a silver iPhone and was assured by the Vodacom employee that they have stock on hand and that my ...
I bought a data bundle and it was activated. I was charged out of bundle rates after activation. The agent told me the bundle wasn't allocated to my line and it is my problem. It happened two times in a week. I have been charged for the bundle and they are still charging me out of bundle rates. ...
I have made the grave mistake of choosing a S4 along with my R1000/month contract. I have had it for less than 4 months, and its costing me money on a daily basis as my income is dependent on me being available at all times. I literally only received it back from your technicians on Friday after ...
My lines have been disconnected from the Vodacom network, i sent through a request for one line to be connected, followed up to confirm request was advised that re-activation wont be processed as I need to re-activate both my 2 numbers. I told them I will send through the other sim card, on the ...
I am extremely frustated with the poor service that this centre gives - in September my Sony Xperia Go (6mths old) crashed and took it to Vodacom Repairs Cresta for repairs. The LCD screen was repaired and I was told it was a manufacturing fault. The days following, I noticed that the phone had ...
I had an contract with vodacom. i never used the account but the charged me for R500 data calls. the account after one month was r912. i got retrenched so i told them i am not able to pay. they said i can pay R190 per month. which i made a plan for. they then itc reported me. now after about 3 ...