Purchased my phone from Edgars Westgate on 13th July 2013.Experienced problems with the handset gave it in for repairs on the 14th October 2013 at Vodacom-Mellville. Received phone on the 1st November 2013.The reason for booking my phone for repairs was as a result of the phone overheating and also ...
ZAMA IN CRESTA VODACOM, NEXT TO PICK N PAY, NOT ONLY MANAGED TO BE BLATANTLY RUDE & LAZY, SHE FAILED TO SEND THE CORRECT DOCUMENTS TO CLEARWATER BRANCH WHEN I ASKED THEM TO ASSIST ME INSTEAD.I'M SICK AND TIRED OF BAD SERVICE!! I'M NOW WAITING ON CLEARWATER BRANCH TO SORT MY CONTRACT OUT-WHICH ...
I went into Potchefstroom Vodashop where I wanted to upgrade my data account, they informed me that I have already upgraded during November. They told me apparently I upgraded through internet or call centre and that the upgrade was done by Billy... This happened on 20th november. As I was in ...
Last week I received a call from a agent claiming to be from Vodacom and FNB, she said there was a promotion between the two companies and that my number was chosen to be on a contract. I told the agent I am not interested and hung up. A day later received sms saying my number has been moved to a ...
Today is day 6. I 've been a loyal Vodacom Customer for 15 yrs. Appalled that I can't get SOME FEEDBACK?! I asked for an UPGRADE, NOT another contract on my account. I have spoken to numerous useless call centre agents who tell me the query has been logged. One agent even told me Vodacom will ...
I've upgraded in September to Smart M package. End of October I found out that my minutes that were not used is not accumulating. I was on the 120 minutes after hours package where it does. The person who helped me at the vodacom shop did not explain this to me. The upgrade was done at Vodashop at ...