Imagine my surprise when i received my bill this month.. double .. more than double what it normally is. WHen i phoned the call centre i was told that i need to pay for itemized billling so that i can see who i sms'd so much. Oh yes, at an additional cost... surprise surprise... I activated this ...
I have been phoning Vodacom Legal (082 1905) for a week now trying to find out what the steps are to settle and close an account in the name of a deceased individual whose estate I have been appointed to administrate. I have phoned this number numerous times - the options are 1. Debt Collectors; 2. ...
I was promised My Meg 250 for 12 months free of charge for a vodacom mess up i reported on Hello Peter in July. i received a sms on 15 November saying that my promdata is up. i contacted customer care and they said that Lesley Abels only activated 100 megs for 3 months to my account. i immediately ...
I applied for a contract with the new Nokia Lumia 1020 on Friday and I know that deliveries will never take place on weekends, so I understand that and thought to myself that maybe on Monday or Tuesday at the latest, I will receive the phone and simcard. No contact was made from Vodacom's side to ...
19 years at Vodacom - warranty repair turned down - based on 2 tiny (2mm) cracks on the side (Middle) This phone has never fell - there is not damage marks. Samsung S3 on talk 500. Problem: intermittent issue - clients complaining that they can't hear me and mentioned that it sounds that I am far ...
In the last few years I have purchased two Vodacom 3G dongles - one for my business and one for home. I live in Swallow Close, Umhlanga (Prestondale) area and work in Silver Avenue, Morningside, Durban area. Last year, after several phone calls to Vodacom complaining about the diminishing 3G ...