I learned that someone had opened a contract using my Id no whilst trying to apply for a contract.
I was informed that i must send an affidavit and copies of my ID which i did on 6 November 2013 at 4pm so that they can rectify this.
To this day i had no feedback from them. When i call them I'm put on hold and transferred from one person to another and the call is dropped without a definite answer.
This is had a bad impact on my credit record as i cannot now have a cell phone contract with anyone.
I'm currently on prepaid with vodacom for the last 14yrs and will soon change to another service provider as they are useless.
0 comments