AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - THAT WAS DONE USING MY IDENTITY | #269089

Vodacom
THAT WAS DONE USING MY IDENTITY

I disputed the incident on the 01 November 2013 that someone open a contract using my identity and was promised that I will be contacted regarding the matter since I lodge a dispute to my suprise R950 was deducted in my account on the 20th and I immediately went to enquire about that and was promised that I will be call the next day, no one contacted me my money is lying in VODACOM ACCOUNT and was even told the investigation takes 21 days, I AM WITH THIS BAD SERVICE, I HAVE UNPAID DEBIT ORDERS, YOU ARE RUINING MY LIFE I CANT EVEN BUY A CAR BECAUSE OF THIS NONSENSE BE CONSIDERATE AND THINK OF OTHE PEOPLE AND FOR THE RECORD HOW DO YOU APPROVE A SECOND CELLPHONE CONTRACT WITHOUT CHECKING THE AFFORDABILITY OF A CLIENT, I AM DISGUSTED WITH YOUR SERVICE AND YOU BETTER SORT THIS MATTER AS SOON AS POSSIBLE AS YOUR CONTACT CENTRE CONSULTANT ARE USELESS THE ONLY ANSWER THEY KNOW IS I DONT KNOW

Date:

Company: Vodacom

Country: South Africa   City: MENLYN

Category: Telecommunications

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