I have been waiting since the 30th of January to get a business account approved. It says pending and when Cynthia phones they say she should be patient it is in the queue. How long does it take its utterly useless. I am wasting so much money on airtime when I could be using the contract. Cynthia ...
I have complained on a number of occasions regarding the Vodacom onlne service where one is supposed to be able to check billing balances, airtime, data etc. This service has not been working on a few of my accounts with them. They do NOTHING about it, except giving me a reference number and some ...
Viacom NIcolway breached their end of the contract. I signed up almost a month ago to receive a phone, data bundles, and a free gift if I paid monthly. I paid monthly but haven't received my free gift. I come to that shop and every time a consultant has some story. In Essenes Vodacom NIcolway has ...
In November 2013 I was phoned by a lady from Vodacom regarding my contract upgrade. I was told Im due for an upgrade and that Vodacom can do it telephonically and have the phone delivered to my home. I thought this was nice as I needn't go to the shop even to do it and agreed on the upgrade. The ...
Good day A few months back on my contract, on a normal day I checked my data usage, as I do every single day, not to get a surprise at the end of the month. My data was depleted and I phoned Vodacom immediately as I knew that there is no way that I used up all the data. I even got billed quite a ...
I took out a contract with Faranah last year for an iPhone 4.I told her to please activate the insurance. She agreed and ensured all will be done. I then took the phone into the store to be repaired on 13 October 2013, I was told it would take 7days. I went back to get the phone 10days later only ...