I have been contacting Vodacom many times since 06 Jan in connection with reconnecting my mobile no.082 405 0149. I contacted your call centre and requested to reactivate my no, I have in the interim been using a pay as you go instead of being on a contract. All I got after being transferred from ...
In April of last year I was notified by lawyers that my account was in arrears, as a vodacom consultant had diverted all of my contact info so that I never received the billing information! After quering this with Vodacom, going into their head offices, they even gave me a discounted amount for ...
If you buy a Data Bundle, why does it expire if you do not Use it all? Example: You buy a 2Gig Data Bundle and you only use 500 Meg you lose 1.5 Gig of Data if you don't use it all in a certain time frame why? Why? Lose the Data, You paid for that Data! Everybody get's robbed - and nobody complains ...
I went and did an upgrade in December and changed my package to a S Smart Plan etc I then got hit with a whopping bill of R1200 - I phoned Vodacom and said no i want to migrate to a top up package as i then have more control over my spending. Fantastic they sent me the migration form etc. was told ...
My phone was dropped off at the Glen Vodacom shop in august 2013 for repairs to a cracked screen which was supposed to be covered by the insurance. Up until now I have not received any feedback from Vodacom as to where exactly my phone is and what state of repair it is in. I have been met with ...
MY wife has a U Choose Smart S package. This month she received 70.24mb data. Smart S advertises 200mb per month. She has received 0 smses. Smart S advertises 200 smses per month. She has received 0 minutes. Smart S advertises 75 minutes per month. This same issue occurred in DEC and we spent ...