I opened a contract with Vodacom with a monthly subscription of R299 in Jun'14. According to Vodacom the account was in arrears from Oct'13 and i had to pay an amount and non-debit order charges of /-R100 to get the account up to date which i did. Upon doing the payment Vodacom informed me that i ...
My 3G signal has got worse over the last couple of months and Vodacom say that it could be up to 2 years before a new aerial is put up - so for the next 2 years I get to pay for a service I dont have. Having spoken to numerous Vodacom staff, nobody seems to think this is a problem other that me. I ...
I lodged a complaint with Vodacom on hellopeter on 7 Jan after weeks of getting nowhere with my bill query. Finally my problems have been sorted thanks to a lady called Tembisa Dolo in Century City who was very patient with my account. After numerous calls and emails to customer care I was just ...
I have a cell phone contract with Vodacom and have worked for Vodacom as well as with them in my current job function. I migrated to a uChoose Smart XL in November 2013. Ever since then I have been unable to make phone calls to specific numbers, particularly ones starting with 0860 and 0800... I am ...
Good day Reference I18841344 I had a Vodacom account on nr 0822218679 which was cancelled by me in 2012. Since I cancelled the account I never received statements or any correspondence from Vodacom at all, not even a phone call and all of a sudden it comes up on my ITC report that Vodacom put a ...
On 9 Jan 2014 I lodged a complaint because I was promised no fee to upgrade, but a fee of R290-70 was charged to my bill. A lady from Vodacom phoned me and said the amount will be reversed. She also asked if i would like to keep the sms bundle, which i asked to cancel during the upgrade. I asked ...