Since September we have had virtually no internet access when at home. We were away a lot during September and October, so I did not write to Vodacom until October 30th. However, in spite of many letters and phone calls, there has not been the slightest improvement during this last month. Vodacom ...
My phone was blocked by Vodafone Protect after repairs been done by a Vodacom outlet. To unblock the phone I need to receive an sms either from the call centre of form the vodafone protect website (if I register there, to unblock the phone). After 2 days of phone calls, I had no joy. The customer ...
My contract is not yet 6months old. I have been having problems. For the last four months: On the 1st of every month my "free BIS for 24 months" gets cancelled of my cell. It is not only annoying but frustrating. I contact the call centre, the ask them to reinstate my BIS, they then ...
We ordered an upgrade which was such a mission to get. Finally got my phone. Husband got an email to say the upgrade from my current package to the Smart M would be done from December. Today I see my old package is still on. We call centre... my husband gave the details and passed the phone to me ...
Upgraded a month ago. Contact changed. Wanted a little data before the upgrade happened. So bought with my own money a 5 Gig data package. Knew package would change, but didn't know my data would just vanish. It was pointed out that it would only expire the 27/12/2013. But coming this morning, my ...
In september i bought a phone at vodacom4u in capegate mall, the phone started by battery not lasting not even an hour, when i charge the battery it gets full very quick & when the battery is about 50% low it just switch off without not even noticing that the battery is low, i sent the phone to ...