I called the vodacom customer care about an hour ago to query my bill and had another query, which i raised when the consultant answered the call. i was simply told to wait till the 30th of the month then call again to query... really why would i be calling if i have used data or made excessive ...
I always have the worst experience with Vodacom and being at the store after Customer service could not assist me, I get the feeling I'm not the only one. It is month-end my bill gets paid every month, then I get told I reached my limit last day of the month, although my limit is R7000, they ...
Its been a week and no one from vodacom called me so I decided to take the phone to vodacom 4 u store in lenasia trade route mall, after explaining the problem with the phone I was advised to take it to a vodashop yet im sure I took out that contract at that store, can vodacom please advise me ...
I can upgrade today. I completed all the forms yesterday and they confirmed that there were stock of the Samsung note 3 phones. Today when I got there there was a problem with stock or something. I nearly blew it. The manager took over and organised a phone. SOLI (Technical guy) transfer my info to ...
We were promised a new tower to sort out the signal and network coverage issues in our area. Initially, we received an update every few weeks, but have not received feedback in months. The signal has gone from bad to worse, despite the fact that the cell tower is only a few blocks away. Our phones ...
I called Vodacom accounts department around the 24/25th September and requested the cancellations department number, i asked the agent to cancel my debit order, on the same day i called teh cancellations department and they sent me a qoutation to pay R208.00 and also pay the subscription amount due ...