AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - INTERNET FROM S3-T4R11-1UPZZ | #272986

Vodacom
INTERNET FROM S3-T4R11-1UPZZ

Since September we have had virtually no internet access when at home. We were away a lot during September and October, so I did not write to Vodacom until October 30th. However, in spite of many letters and phone calls, there has not been the slightest improvement during this last month.

Vodacom personell seems convinced that being friendly on the phone is the same as solving the problem.

Your system (Hello Peter) may well show that I tried several times today to lodge this complaint, as doing anything online is not at all easy when one is seldom able to be online for 5 consecutive minutes.

Date:

Company: Vodacom

Country: South Africa   City: 3G

Category: Telecommunications

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