I have been a customer of Vodacom for the past 11 years. In September I took out a contract, and received my Blackberry 9720. That trip to get a new phone and contract was! Now about 6 weeks ago, I was scrolling thru my pic's on the touch screen. And to my disbelief a small crack appear on the ...
I am due for an upgrade, firstly a upgrade was done on the contract, 3 weeks to sort that out, with me having to call all the time to find out what is happening. Once that was eventually sorted I go in store yesterday to move the contract into my name and upgrade, start the process to move the ...
DID YOU KNOW THAT WHEN YOU ARE AN EXISTING CLIENT WITH VODACOM. AND YOU WANT TO UPGRADE - YOU NEED TO PAY A 150 ADMIN FEE, AND MORE FOR THE SAME CONTRACT THAN A NEW CLIENT? I WANTED TO UPGRADE, CALLED GAME AND MAKRO THEY SAID THAT THE CONTRACT I WANTED WAS R139 FOR A NEW CLIENT AND 149 FOR AN ...
Today (01/12/2013) at about 13:45 I went into your Woodlands Vodacom 4 U store to do a sim swap. I received PATHETIC customer service from Anne- Marie. At first, I had to wait to be helped yet she was doing something more important on her computer to even notice me standing there and waiting. When ...
I checked my phone in with Natasha on Friday afternoon and was told that the phone would be done within 24-48 hours. Its now been 48hours and after phoning the shop I was told that this rule does not apply if its over a Sunday. Perhaps Natasha could have told me that since I need the phone for work ...
How can you let 'unknown' companies trade as VODACOM? We tracked a phone (with a tracking device installed) to a "VODASHOP' in Delft in Cape Town and you know nothing of the shop?? REALLY??? You need to take responsibility for the shops that trade under YOUR name!!! ...