Vodacom Group Richard Boorman Executive Head Corporate Communications Tel: 27 11 653 5794 Dear Mr Richard Boorman, I have a medical practise and make use of my cell phone to receive and make calls and e-mails to patients. We have insufficient Vodacom signal to communicate via the cell phone and it ...
I reversed an upgrade with vodacom (within the allowed 7 day period) and am still being billed for a phone I have never used. I get calls saying they are going to blacklist me, but am not liable to Vodacom in any way. I have been back to Customer Care Sandton 4 or 5 times and the problem has not ...
On the Sunday the 17th of November, I went into the Vodacom Shop at the Mall at Reds's. We were asked to wait at an express till until a consultant was available to assist us. After waiting 20 minutes, we were not assisted but everyone around us were given the necessary attendance. On the 20th of ...
In Dec 2012 my wife upgraded & signed 2 yr contract at Vodacom, Clearwater R'poort. After 1 yr phone has been in for repairs FOR 20 weeks. We had to do SIM card swop which we paid. This did not work. Took it to Vodacom Cresta Job No 9026320-56151276 where service was so poor - they lost ALL the ...
I received a very large bill from Vodacom this month stating that I had used R1600 worth of 'out of bundle' data on my cellphone contract last month. In the same month I also purchased 3gigs worth of data bundles and had 900mb left when I first received the bill. I have always been very aware of ...
Despite having a sufficient credit limit vadacom cuts the line every month 2 or 3 days before the end of the month and don't have people or service that can sort out te problem, even spending 2 hrs at a vodashop, the people have a bad attitude and don't know anything about customer service and ar ...