I ordered a handset in the first week of November as part of the upgrade process for my current contract which was due for upgrade on 1 December 2013. In the week of 25 November, the Vodashop Mall@Reds confirmed (by Tjokkie the branch manager) that they have received the handset (White iPhone 5 ...
I have bought 100MB of data on the 20-11-2013 and it was showing 0MB when i check my balance using the *111#.So i bought 100MB again and until toady it still show me 0MB but i know i have data because i was told when i check with the call center if my account had Data, they told me i had 200MB but ...
I've have had the worst experience with Vodacom, I opened a contract in August 2013 and they seemed and if it was a good deal until I realized that the were actually putting fees which I didn't even know about I refused to pay for two months and all of a sudden the deleted the number off the system ...
2 months after I first received my cellphone, I didn't receive my R200 air time like I am supposed to. Last month (November) I didn't receive air time again... I phoned customer care and the lady that 'helped' me was very rude. She was annoyed by the fact that she had to phone my mother (seeing as ...
Hi, I would want to know how many security questions one needs to answer to get the details of the high account I was billed for and all this pulling teeth I need to go through after holding on the line for 45 min before it got answered. Not even my bank asks me so many to get access to my ...
I have been a customer with vodacom for the last 12 years. always upgrading and paying on time> This time round I was contacted by Mondale Mobile and agent for Vodacom to do my upgrade with a promise of delivery. I did my upgrade on 7 November already and was supposed to receive a Vodaphone ...