I cancelled my vodacom contract about a week ago, paid my cancellation fee and what was left on the contract. I then ported my number to a new network and took out a new contract with that network. Today i see Vodacom deducted money out of my cheque account!!! They are actually my money as i am no ...
I log into their site, it tells me im not the master account holder and I should call the call centre. this I do. They tell me I am the master account holder, but that's not what the site says. So, here I sit, not able to do anything of any use on their site because as far as it is concerned I am ...
This is my fourth post on Hellopeter. And still nobody can tell me what is going on with my account. Everytime I Log a query Vodacom call me and say my problem is being investigated by the engineers. In the mean time I cannot use my phone as it has been off since the 7th of November 2013. I have ...
Yesterday I went to the Vodacom Store Inside Pick n Pay in Northgate to Upgrade my cellphone contract the the Gentleman who assisted me their told me that my Upgrade had been declined and also that I could not take the advertised deal as that was only for new clients seems like 1. Vodacom has no ...
I'd like to complain about the latest statement I received from Vodacom stated as R7, 117. I don't understand where this magic number comes from. I had two contracts, 1 for a Galaxy Note II (R399) and the other a laptop (R489), which I paid an average of R940 a month. I went on maternity leave ...
As a Vodacom contract customer, I have been trying to contact customer care for the past 3 days to no avail. I had spent an hour on 30 November holding on for an agent without an answer. On 01 December I had spent an hour on the first try and 1 hour and 35 minutes on the 2nd attempt. As I write ...