On 10 January 2013 i went to Vodacom for an upgrade as my contract expired. Since then i have complain many times because the reception is bad and my phone don't work most of the times. Last week i contacted vodacom again and the lady said i must do a upgrade on my sim card because im still using ...
My wife got her new cell phone on the 23/12/2013 she had to do a sim swop as well, she took of two days to go see them about the phone and the phone still not working, I as her husband went there this morning and they told me the phone is faulty i mean it was there duty to check out the phone in ...
Hi, I went in to the Vodashop in October to order the new iPhone 5s. I was put on the waiting list for the Gold 16gb. I was told that I could expect my phone 1st week in December. On the 27/11 I got an SMS to say that my order was ready. Went to store after cutting a business trip short when I was ...
I was contacted by Vodacom on the 5th of November (one of my contracts was due for an upgrade) I was told that because I'm ordering it through the call centre that there will be no admin or connection fee and they will send me the sim card for the sim swap free of charge. How can you say no to ...
On 8-12-13 I applied for a extra line on my current Vodacom contract which to my amazement has been cancelled after I've been a Vodacom customer for more than 6 years. I was told my app was declined due to arrears on my account of R105 for an upgrade I did 2 weeks ago. NO communication was sent to ...
This morning my wife and I have been trying to call various companies. Every time we call we get through to a number that isnt even close to the number we have dialled. Then half way through the call it starts dialling another number. It is not a handset issue as we have used two different hansets. ...