I needed to do a SIM swap. It took three visits. 1. Vodacom shop upstairs in Cavendish, next to Nedbank - said they needed an affidavit which is not true 2. Vodacom shop upstairs in Cavendish, next to Nedbank - said they could not do a SIM swap I had to phone 100 3. Phoned 100 about a 20 minute ...
In October I upgraded number 0823855552 to S3 Mini monthly capped on package R199 per month. I was billed R410.19 in November. I also took out a new contract 0795075988 for S4 capped on package R519.00 per month. I was billed R129.09 R R399.00 for November on the same invoice. I was furious and ...
I had given my Blackberry in for repairs at the Liberty Midlands Mall in PM Burg 3 weeks ago. The phone was extremely slow and the screen was hazy. I was told throughout the process that the phone had gone to the repair centre then advanced repair centre and then silence. Waiting each day to hear ...
I logged a complaint on the 6 December and Vodacom left a message that a consultant will give me a call. Still waiting for someone to give me a call a week later and still no phone. I have been waiting going for 2 month now for a phone to be repaired every time it get back it is worse then before. ...
I, Paballo Sekgoro am a customer at vodacom. The Supplier has called me through their call center agent the beggining of August 2013 offering me an upgrade on my contract that was ending the 16th November 2013. i accepted, an the iphone 4 was delivered as arranged. Upon reciept of the handset, it ...
Went to the shop yesterday to get myself the Samsung Tablet 3, 7.0 The shop does not have stock, I have to wait 3 days, I filled in the forms to get the approval done, is even willing to pick up the product anywere else where it is available, but no this is a problem (NO CUSTOMER SERVICE) even if ...