So today it's a week that I am waiting for Vodacom to come back to me regarding my complaint and still nothing!!! I want to upgrade and they are delaying it and I'm getting irritated and don't think I want to continue with Vodacom any more (I have four contract with them and never missed a ...
I am really not happy with the service I have received. i never had an issue with them for the past 24 months. But when i called in a few months ago to cancel one of my contracts, the person said it will be done. i have noticed today that i am still being billed. i called them again this morning ...
My contract was renewed effective 30 Nov 2013. On that day I noticed that I had no air-time, SMS or data bundles. I called the help line who said the bundles would be available from 1 Dev 2013 - it didn't happen. Called again and the help desk consultant was not able to help and so escalated via ...
After phoning the call centre twice and both the agents promising to help me and send me a refrence number which they did'nt. I phoned 114 help line. I can think that vodacom use some other companies for the BBM Sofware and the version 8 is not corresponding and it makes my phone freeze and I have ...
I have been making the same query to Vodacom regarding a upgrade done in September/October. I was told to get an affidavit and fax through to you which I've done. I have received no feedback since!!! I don't get assistance when I call and am getting fedup. 2 debit orders have already gone through ...
My normal day data is consumed when I try to use the night owl. Vodacom is now becoming notorious for false advertising and making profit from over billing us and don't care to rectify, instead they will do it again recurrently. From 18 Nov 2013 I have been logging a billing discrepency and to date ...