On Friday 6 December I upgraded my phone at Vodacom in Sasolburg with Natasha. On the same day I returned the phone as not working. The sales assistant informed me that it would take 7 days for me to get a new phone. On 17 December I followed up and was told that they had no record of the phone. On ...
I bought a Nexus 7 online from Vodacom. I am having massive problems with it - standby times have been reduced to less than a day from more than a week. I take it to vodacom. More than a week later I call them to ask on progress and they tell me they did not send it anywhere. I must come fetch it ...
I owned a company (QSM) and due to my relative successes investors bought shares in my company. The name changed to Paradigm Data (Pty) Ltd. Unfortunately, due to ignorance, I had obtained x3 (3G) Vodacom contracts AND had to transfer the contracts to the new entity and of course change the Debit ...
On the 25th November I took my phone in to Vodacom to be repaired and hey sent it away to a 3rd party for repairs. When you call in to the customer care hotline it informs you that if it is sent to a 3rd party it can take up to 7 working days. It is now the 11th working day after being sent to the ...
Took place on my Vodacom account and it was cut off. I then paid the outstanding amount and bought 2 new sim cards (internet and phone). I was promised that this would take a week to be activated. After a while I went to Vodacom Faerie Glen, but the system was slow and I could not be helped. After ...
Today I called Vodacom Customer Care with regards to an incident I logged last week for which I still have no feedback. After being connected & disconnected so many times I was ready to scream at the next person who took my call. Thanx to Moses Hlathi I didn't have to scream, as he's the most ...