I recently tried to insure my prepaid cellphone through vodacom. I received two sms. One saying activated and then one immediately afterwards cancelling. Upon calling the call centre i was informed that i couldnt be covered as my fone was in use for more than 7 days. I was told that if i had ...
On 26 November I purchased data via by Nedbank online banking. The price for 1 gig was R279.00 instead of the current promo price of R149.99. When I queried with Vodacom via Twitter, a few days later, why the price was not loaded at the promo rate they said that banks charge whatever they want to ...
I wanted to cancel my current contract with Vodacom as my upgrade was due and I didnt want to continue with Vodacom as there were no deals that suited me: (I am writing this on behalf of my Dad) I spoke to a sales person in Blue Route Mall who told me I could only process the application to cancel ...
I am so disappointed to be talking about Vodacom for the 3rd time now on Hello Peter. Approximately two weeks ago I called the Vodacom call centre and told them I would like to migrate contracts from the iPhone talk 120 to the talk 240. I was emailed a quote and told that someone would call me back ...
Today Adnaan phoned me to follow up on my Hello Peter complaint (I thought I would be furnished with an ITC number by now...). He was going to follow up with Promenade store as soon as they open at 9 this morning... not sure what he found out. Cos I when to store myself today, and the lady ...
Every month my bill is about R400 to R500, all of a sudden when I upgraded last week, my bill went over R1000. It's impossible!!! They wanna tell me from Thursday upto Tuesday I spent about R300 a day, HOW??? The guy from the Call Centre want to tell me I sent sms's from Thursday to Today for ...