Before I go into detail. Please just note that complaints to Hello Peter, ICAS and NCC are pending. I will also be requesting for my phone contract to be cancelled, and I will return the phone with pleasure. I took my Blackberry 9360 for repairs at the Vodacom Repair Centre at Eastgate, where I got ...
When I enter my password onto the website, it tells me this is incorrect when i know it is correct. This is the second time it has done this forcing me to change my password through smses and verification. I have been told it has done it to people i work with as well. Today when I tried to change ...
I am very dissapointed with vodacom. i took out a contract at the vodacom store at columbine centre on the 16th December 2013. I already received an sms informing me that Vodacom will be billing my account in the next few days but the contract has not yet been activated, i.e. the free minutes and ...
I went in on Saturday 14/12/2013 as my Samsung S4 phone was extremely hot and the battery only lasted about 2 hours if i was lucky. After booking it in they called me in an hour and said i can fetch my hone. Got there and they said there is an Issue with the S4's as the batteries swell up and the ...
It is that time of the life-cycle of my contract again where I am able to upgrade, and yet again, as was the case 2 years ago, Vodacom is not able to deliver, this time a 16 GB grey iPhone 5s. On my query of how come this problem still persists, I was just referred to Vodacom's customer care ...
This is now my second complaint to you about the same subject. I ordered a Blackberry Z10 which was supposed to be delivered last Friday. I phoned again today and am told you haven't had stock for over a month. i now DEMAND to know why I was told you had stock when you knew you hadn't. Will someone ...