Purchased 2 blackberry 8520 cash on 14/7/2013 at Game kollonade, return 1 on 1/12/13 with complaint "not charging". Phone call from Game on 17/12/13, "vodacare return with quote for repairs R728 for physical damage". I contact Mellicent at vodacare who informs me that "I ...
Nov 8 2013 I went to Vodacom 4U in greenstone to blacklist my iPad which had been the previous day in our house. Upon requesting this the gentleman who was assisting me said I am due for an upgrade, I asked what does this entail cost wise he said I would only be paying for the new iPad monthly. I ...
1. Requested a sim swop on the 11th Dec and still don't have an activated swopped sim. Was told that a sim swap takes 24hrs to be activated. 2. Asked that my account be sent to my postal address. I updated all my info and the request for that on the 10thSept. However on the 11thDec i had to ...
On Friday my phone locked which is not a problem as all that needs to happen is enter your GMAIL password, the problem arises was vodacom's network keeps switching between 3G and HSDPA, literally 5 seconds between the 2 as i timed it, Phoned 111 logged a request AGAIN for network issues which till ...
Two months ago my Samsung S3 phone started to drop calls. On the 10/11/2013 (Job Number: 9359373-09185326) I handed in the phone for repairs at Vodacom Repairs Somerset West. The phone was booked in under warranty (to be sent to repair centre). They kept me up to date and 7 days later I collect my ...
Someone added a line on my account and I notified vodacom shop within 24 hours and they promised to sort out the issue and that I won't be billed for that. They billed me for that in the first month and I called their call centre several times and they promised I will be refunded. Everytime I call ...