I had contract with Vodacom since 1998. I changed the contract to topup 315 because I want to limit my calls but to my suprise I discovered that they have opened it with out consulting me. I managed to pay the previous months amounts which are more that R1000 a month. When I quiried the matter with ...
Vodacom sends out an e-mail to me stating that I qualify for an upgrade and can now do it from the comfort of my office or home and get my delivery the next day. The website with all the upgrade details shows an error which means that I am not able to view the available options. When contacting the ...
I placed an order for a cellphone on 17/12/2013, which Vodacom advertised that there will be next day Delivery. On the 18/12/2013 there was no phone delivered to me, when I called Vodacom ater holding for a long time they told me that the package is still in the Warehouse and they wont be able to ...
I bought "once-off" data from Vodacom on Tuesday 17 December 2013 at 09:33 and i still did not receive the data it was a 1gig promotional bundle @R149.00 i bought another data bundle and i received that bundle but i am still waiting on the 1gig promotional bundle. the consultant at the ...
Over the last two years I have had countless issues with my signal as a vodacom user. It has progressively gotten worse over this period that now I very rarely can have a conversation without my phone cutting off after 5 minutes!! It doesnt matter what area I am in and other fellow users are having ...
In March of this year i changed from a Blackberry to an Iphone and obviously cancelled my BES service as this was no longer required. Vodacom continued to charge me for this service. I have since gone into a branch and again cancelled this service and have sent emails which have gone unanswered. I ...